2025-26 Men's & Women's Fall Season Ticket Renewals FAQs
General Information
How do I access the online renewal system?
Online renewals can be found on your 12th Man Foundation account.
- Go to www.12thmanfoundation.com.
- Select “Login” in the upper left corner and enter your email address and password.
- After logging in, select “Season Renewals” under the maroon “My Tickets” section.
What if I forgot my login credentials?
If you would like to change your login credentials, enter your email address on the login page and select "Sign In With A Code." A one-time code will be sent to your email in lieu of a password.
If you do not know the email address on your account, please contact the 12th Man Foundation at 888-992-4443.
Can I complete my renewal by mail?
Yes, you may request a printable renewal form by contacting the 12th Man Foundation at 888-992-4443 or customersupport@12thmanfoundation.com. Complete the form and mail with payment to 12th Man Foundation, P.O. Box 2800, College Station, Texas 77841. Mailed renewal forms must be received no later than July 22, 2025.
Please note: Payments made by check will be processed by the 12th Man Foundation as electronic funds.
Can I come to the 12th Man Foundation offices for assistance completing my renewal?
Yes, our offices are open Monday-Friday, 8 a.m. - 5 p.m.
Can I purchase additional season tickets now?
Yes. For men's and women's basketball, you will have the option to opt-in to seat selection as part of the renewal process to increase the number of season tickets.
Men's Basketball Ticket Pricing
Will there be an increase for the 2025-26 ticket and seat contribution pricing for renewed and new seats?
There is an increase on the ticket price, ticket fee and per seat contribution for this men’s basketball season.
Note: A $25 per ticket fee is included in the ticket prices listed above.
Prime Floor seats require a one-time Texas Aggies United investment.
Women's Basketball Ticket Pricing
Will there be an increase for the 2025-26 ticket and seat contribution pricing for renewed and new seats?
There will be no change to pricing for the 2025-26 season.
Note: A $10 per ticket fee is included in the ticket prices listed above.
Prime Floor seats require a one-time Texas Aggies United investment.
Relocating Seats
How do I relocate my seats for the 2025-26 season?
You may opt into the Basketball Online Seat Selection Process on your renewal application by clicking “Yes” on “Basketball Online Seat Selection Opt-In."
When will I have the opportunity to relocate my seats?
The Basketball Online Seat Selection Process will begin mid-August. Appointments will be assigned in order of priority point ranking as of July 22, 2025. If you do not choose other seats during your selection appointment, you will retain your original seats.
Basketball Online Seat Selection Process
What information can you provide about the process to select or relocate seats?
How can I drop seats or parking for this season?
Please call the 12th Man Foundation at 888-992-4443 to drop seats and/or parking during the renewal process.
Please note if you release seats:
- You forfeit all rights to those seats for the present season and all future seasons. You will not receive a refund for any previously paid contributions for the released seats.
- Contribution amounts previously paid for the seats may not be transferred to outstanding pledges due on other contributions.
- The 12th Man Foundation reserves the right to adjust your seat block to preserve the integrity of available seat inventory.
Can I increase the number of season tickets I want during the renewal process?
You will have the option to opt-in to seat selection as part of the renewal process to increase the number of season tickets:
- You may opt into the Basketball Online Seat Selection Process on your renewal application by clicking “Yes” on “Basketball Online Seat Selection Opt-In.”
- You will be required to pay for any additional tickets upon completion of the Basketball Online Seat Selection Process.
- Information to consider when requesting additional seats:
- New seats will be selected by the season ticket holder based on priority point ranking and available inventory during the online seat selection process.
- When selected, you will be required to pay additional season ticket costs and annual seat contributions for all new seats. To view a seating map with annual seat contribution amounts, click here for Men's Basketball and click here for Women's Basketball.
- The Basketball Online Seat Selection Process will begin mid-August, and appointments will be assigned in order of priority point ranking as of July 22, 2025.
Ticket Delivery
Will I have the option to choose printed or digital season tickets and parking?
Starting fall 2025, tickets for Aggie sporting events will be digital-only. This transition to digital-only tickets minimizes the risks of lost, stolen or fraudulent tickets, while reducing costs to further support the success of Texas A&M Athletics.
- Digital tickets also provide enhanced accessibility and greater convenience for managing, transferring and reselling tickets.
- If you need assistance accessing or managing your digital tickets, you may click here or contact our staff at 888-992-4443 or customersupport@12thmanfoundation.com.
ADA Seats
I need ADA accessible seating. How do I request ADA seating for the season?
For ADA accessible seating, please contact tickets@12thmanfoundation.com or call 888-992-4443 for assistance. For more information on Reed Arena Accessibility and ADA seating, click here.
NOTE: Anyone requesting accessible seating must meet the Americans with Disabilities Act eligibility and attestation standards. You will be required to certify that you meet these standards.
ELIGIBILITY
People with mobility disabilities who require accessible seating because of their disability are permitted to purchase tickets for accessible seats. This group includes people who use wheelchairs, those who use other mobility devices and people who cannot climb steps or walk long distances because of significant arthritis or severe respiratory, circulatory or cardiac conditions. Individuals who, because of their disability, cannot sit in a straight-back chair or those whose service dogs cannot fit under a non-accessible seat or lie safely in the aisle are also permitted to purchase accessible seats. Tickets for accessible seats may be sold to individuals who require accessible seating themselves or to someone purchasing on their behalf. Under Federal Law, people with disabilities who do not require the specific features of accessible seating but merely have a preference for them are not entitled to purchase accessible seats.
ATTESTATION
For series of events tickets, purchasers may be asked to attest in writing that they require, or are purchasing tickets for someone who requires, the features of an accessible seat. Venues may also mark tickets to clearly identify that they are for accessible seats. Some venues include on tickets for accessible seats a message stating that, if the user of the ticket does not need the specific features of the accessible seat, the venue may require the ticket holder to move to a different, non-accessible seating location.
Priority Points
How are priority points allocated for payment of contributions related to seats held by another person?
The ticket holder of record receives the priority points for all contributions related to the seats, regardless of who pays the contribution.
Parking
Who can purchase parking?
Season parking passes are available for purchase with men's basketball season tickets. Women's basketball parking is free unless another event takes place on the same day.
Purchasing a men’s basketball season parking pass allows season ticket holders to prepay for the season in its entirety. Season parking passes are not reserved and do not guarantee the pass holder a space in a particular lot, including Reed Arena. Purchasing season parking allows access to the closest available Reed Arena parking lot based on availability. There are no refunds for season parking passes.
What is the parking cost for the 2025-26 men’s basketball season?
Parking permits are $100 for the full season.
How will parking passes be delivered?
Season parking passes will be delivered digitally in 2025. This change provides a convenient experience, reduces the risk of lost or stolen passes and allows pass holders to transfer or resell their parking. Information and instructions on managing, transferring and reselling parking passes will be provided to pass holders in advance of the season.
Will new season ticket holders be able to request parking for the upcoming season?
Parking will be available for purchase during the online seat selection process. Season ticket holders will have the ability to add parking at that time.
What are the ADA parking options?
ADA parking is available in Lot 102 on a first-come, first-served basis. For more information on ADA parking click here.
Payment Options
What are the payment deadlines for my 2025-26 season tickets?
All season ticket holders must be paid in full or enrolled in the payment plan by July 22, 2025.
How do I enroll in the payment plan?
You may enroll in a payment plan by selecting the payment plan option on the renewal application and providing your payment method upon the completion of your renewal. Payment schedules are noted below and cannot be modified. Please note that ticketing payments and required seat contribution payments are processed on different schedules.
Ticketing Payment Schedule:
- One-third due at the time of renewals.
- One-third due on August 22, 2025
- One-third due on September 22, 2025
Required Seat Contribution Payment Schedule:
- One-third due when you complete your renewal
- One-third due one month from the date you complete your renewal
- One-third due two months from the date you complete your renewal
Please note: Only payments received by July 22, 2025, will be included in the priority point ranking for the 2025-26 Basketball Online Seat Selection Process.
What payment methods can I use?
You may pay online by credit card (American Express, Discover, MasterCard, Visa) or draft from your personal checking or savings account.
You can help reduce the 12th Man Foundation’s transaction fees through your choice of payment method. Please review the payment options below so your generous contribution can make the maximum impact for Texas A&M's student-athletes.
Can I use multiple forms of payment?
Yes. If you would like to use multiple forms of payment for your renewal, please contact the 12th Man Foundation at 888-992-4443.
Other
Will I be able to donate to the men’s and women’s basketball support groups when I renew my season tickets?
You will have the opportunity to support the women’s basketball support group, Fast Break Club, directly through your renewal application. There are four levels of support including Maroon - $150, Gold - $500, Platinum - $1,000 and Diamond - $2,000. Click here for additional information.
Texas A&M Athletics is currently evaluating how to redefine the men’s basketball support group, 6th Man Club, under the new Men's Basketball coaching staff. As a result, this option will not be included on your renewal application. Additional information will be provided at a later date if this group is reestablished.
I have more questions about the renewal. Who can I contact?
You may call the 12th Man Foundation at 888-992-4443 or email customersupport@12thmanfoundation.com.